Payment Policy
At MontrealRose, we aim to provide a secure, transparent, and seamless payment experience. This Payment Policy explains the accepted payment methods, payment processing, and refund handling.
Accepted Payment Methods
MontrealRose accepts the following payment methods only:
Credit and debit cards, including Visa, Mastercard, and American Express
Apple Pay
Google Pay
Shop Pay
The availability of payment methods may vary depending on your location and device. Customers are responsible for selecting a payment method that is available to them at checkout.
Payment Processing
All orders must be paid in full at the time of purchase. Orders will only be processed and prepared for shipment after the payment has been successfully completed and authorized.
If a payment cannot be authorized or is declined, the order will not be processed.
Payment Security
All payments on MontrealRose are processed through secure, encrypted payment gateways that comply with industry-standard security protocols, including SSL encryption.
MontrealRose does not store or have access to your full payment details. Your financial information is handled directly by trusted third-party payment providers to ensure maximum security and protection against fraud.
Refunds
If you are entitled to a refund, for example after an approved return, the refunded amount will be issued to the original payment method used during checkout. Refunds are processed within 30 days after the returned item has been received and approved.
Please note that original shipping costs, return shipping fees, customs duties, import taxes, and handling fees are non-refundable.
Contact
If you have any questions regarding payments, billing, or refunds, please contact us at:
MontrealRose
Email: info@montrealrose.com